Support

Questions, problems or ideas? Write to myccharlotte+socod@gmail.com. We read every message and reply in Somali, English or Arabic.

Common questions

My apps did not unlock after my walk.

Check that Socod has Motion & Fitness access: iPhone Settings → Privacy & Security → Motion & Fitness → Socod. Steps count even while Socod is closed. Your apps always unlock at the end of the lock window.

Workout minutes are not counted.

Workout mode counts the built-in home workout, or exercise minutes from Apple Watch or a gym app that writes to Apple Health. Allow Socod to read Exercise Minutes in the Health app → your profile → Apps → Socod.

How do I try the lock without waiting until the morning?

Socod → Settings → Lock schedule → Test the lock now. It locks your chosen apps for 15 minutes; you can end it early.

Can Socod block calls?

No. Phone calls and emergency features always work.

How do I cancel Premium?

iPhone Settings → your name → Subscriptions → Socod, or Socod → Settings → Premium → Manage subscription. Deleting the app does not cancel a subscription.

I bought Premium on another iPhone.

Socod → Settings → Premium → Restore purchases (signed in with the same Apple ID).

How do I delete my data?

Socod → Settings → Privacy → Delete my backed-up data. You can also turn backup off there. See the Privacy Policy.

How do I stop Socod completely?

Delete the app. All of its locks are removed straight away.